Landlords want two things:

  • A tenant who looks after the property and pays their rent
  • A property manager they can rely on

The Realestate Agency treats everyone – landlords, renters, buyers and sellers – with respect. Unlike some agencies, we never make renters feel like second-class citizens. We believe happy tenants are almost always good tenants

That noted, we also understand the financial demands of paying off an investment property. We’ll do everything possible to ensure your property stays tenanted, remains in good condition and continues to generate healthy rental returns

What the Realestate Agency offers landlords

Finding a Tenant

Targeted advertising

The Realestate Agency uses cutting-edge technology as well as ads on premier listings positions to reach the people most likely to make good tenants. We also allow plenty of time for inspections so our agents can chat to – and pre-screen – potential tenants. Once we’ve received a sufficient number of rental applications, we then choose the applicant who is best suited to your property

Applications & Paperwork

Thorough vetting

We’re obsessive about checking the tenancy ledgers, employment histories and personal references of potential tenants. We also run their names through a national tenancy database to search for red flags. Only then do we prepare a lease agreement on your behalf and have the tenant sign it. All new tenants receive a Tenancy Handbook. This clearly lays out what is expected of them

Rent Collection & Arrears

A zero-tolerance arrears policy

All potential tenants are made aware The Realestate Agency requires payment by direct debit and has a zero-tolerance policy when it comes to arrears. During the lease-signing meeting, our tenants are required to sign a ‘Rent Arrears Procedure’ document. This states they will receive a polite reminder if they miss a rent payment by two days, a breach notice once they are eight days late and a ‘Non-Payment of Rent Termination’ (i.e. a notice to vacate) as soon as they are 15 days in arrears

Repairs & Maintenance

Quick and affordable repairs

We aim to keep properties in good condition and tenants happy by sorting out leaky taps and malfunctioning stoves as soon as possible. Over the years, Lindi Kim Sing has assembled a team of trustworthy tradies who offer competitive prices in return for regular work

Inspection Reports

Meticulous inspection reports

We don’t tell tenants how to live. But we do make it clear that they are expected to keep the property they’re renting clean, tidy and undamaged. At the start of every tenancy an ‘Ingoing Inspection Report’ is compiled. This exhaustively documents the state of the property and can include up to 400 photographs. The property is inspected three months after the tenant moves in and at six-monthly intervals after that. An ‘Outgoing Condition Report’ is compiled at the end of the lease. Any repair costs are deducted from the bond if the property isn’t returned in its original condition

Financial Reports

User-friendly financial reports

All monies received from your tenant are banked in a trust account. We take care of paying any bills (e.g. water and council rates) associated with your property. Once any expenses are deducted, rental monies are transferred to your bank account at the end of the month. At the end of each financial year, we’ll send you a statement detailing the rental income you’ve received over the previous 12 months, as well as all the expenses you’ve incurred. This makes it easy for you, or your accountant, to fill in your tax return

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